Q: What is DCG's Debt Consolidation Program?
A: The Debt Consolidation Program is DCG's debt consolidation credit assistance feature. Its foundation is a high quality debt management consolidation plan with special characteristics customized and developed by DCG.

These special quality assurance procedures include, but are not limited to:

** One-on-one counselor consultations.
** Client ability to specify creditors to be included and pick their own convenient due date (must be within 30 days of sign up)
** Special task team reviews and contacts all enrollees after their consultant to assure all phases of the program have been covered and all client's questions have been answered to their satisfaction.

Q: What is a debt consolidation program?
A: Debt Consolidation is your only chance to consolidate your debts without having to file for bankruptcy or take out a debt consolidation loan. We reformulate your payment agreement with creditors to keep them content with timely monthly payments, yet benefiting you with lower monthly payments, a shorter payoff term, or in most cases, both.

Q: How does debt consolidation work?
A: Our servicing center, is a consumer credit counseling company with 13 years experience in helping people like yourself. We have agreements with creditors that if you voluntarily close your account, meet the minimum monthly payment and make on time monthly payments most creditors will either eliminate or reduce the interest. By significantly reducing the interest, you drastically cut your pay off time from 15-20 to 5-6 years. This results in savings of thousands of hard earned dollars.

Q: What are unsecured debts?
A: An unsecured debt are accounts or monies owed that have no tangible property or product attached them. Examples: Credit Cards, Medical Bills, Store Cards, Installment Loans, etc.

Q: Is debt consolidation a loan?
A: No, debt consolidation is not a loan. Borrowing money to pay back debts is economic suicide. You pay your own bills. Q: How does a debt consolidation service affect my credit?
A: One of the most frequently asked questions is also the most difficult to answer. There are several factors that contribute to a consumers credit worthiness or "score". These include, but are not limited to, past payment history, debt to income ratio and the opinion of who is receiving the file. It is usually impossible to accurately predict the exact effects of having a debt management program included with all other circumstances. Here are some guidelines:

** Typically our client's credit improves while participating in the program.
** Most creditors report delinquent accounts "current" after receiving one to three consecutive on-time payments paid through our service center.
**Some creditors may report account status as "paid not as agreed" or other similar addendums. While some lenders may view this status derogatory, others will consider this favorable, especially on delinquent accounts, as the program helps to keep the payments timely. Most creditors will remove this status once the account is paid off.
** We do not personally report your program enrollment to any bureaus.
** Note: Account history reporting is done solely by the lenders. We make no gaurantees or claims to preserve or improve a clients credit rating or "score".

Q: Do I need good credit or collateral to qualify?
A: Since this is not a loan, anyone with qualifying unsecured debt who is having financial difficulty is eligable for enrollment without any collateral, credit or restrictive debt to income requirements. You simply need the desire to get out of debt.

Q: What type of debts qualify?
A: Unsecured debts such as credit cards, store cards, personal/signature loans, medical bills and old utility bills (closed accounts). Examples of debts that do not qualify are secured debts, being tangible goods or property secured by the loan. For example: cars, mortgages, rent and RV's. We also do not include student loans, taxes, judgements, alamony, child support or any other court orders.

Q: I spoke with another "debt clinic" and they told me that IRS dues and student loans were qualifying debts. Why does Debt Consolidation Group's servicing center not service these?
A: It's not a question of servicing them, we look into the client's (your) best interest. Virtually all student loans, as well as the other examples, are government subsidized or ordered. When paying these debts through a non-profit center, such as ours, nothing happens. The interests rates are not reduced and neither is the monthly payment. More importantly, they will not reage, which means they will not bring your accounts current or adjust the due date to coincide with other debts in the program. In turn, making your monthly payments late in their eyes and this can have an adverse effect on your credit. We make no claims on having control of your credit history and would never, in good faith, offer services that would probably hurt your "score".